Announcement of the bank’s service channels that will be temporarily closed.

In order to bring you a better financial services and customer experience, we would like to inform you that our service channels will be temporarily closed to complete the system integration between TMB and Thanachart bank. The bank will close the service channels starting from Friday, 2 July 2021, at 15:00 and resume back on Monday morning, 5 July 2021, at 08:30. Please find the details of each channel below.

We apologize for any inconvenience that may occur. You are advised to prepare sufficient cash in hand. Please plan and execute your financial transactions you may need before the service unavailability period.

  • For more information, please call ttb contact center 1428
  • For corporate clients, please call ttb corporate call center 0 2643 7000

TMBThanachart/TMB’s service channels and closure time



Scroll for detail.
Products and Service Channels of the Bank

ttb (TMBThanachart) and TMB branch

(including branches in the shopping malls)

ATM/ CDM/ PUM

Digital channel for Retail Customers

  • ttb touch mobile banking application
  • ttb internet banking
  • ttb ME internet banking
  • ttb biz touch mobile banking application


Digital channel for Corporate Customers

  • ttb business one internet banking
  • ttb business click internet banking


All types of credit cards and ATM card/debit cards

ttb contact center 1428

ttb corporate call center 0 2643 7000

Service Closure
Time
Service Open
Time
Remark
Friday, 2 July
15:00
Monday, 5 July
as per the branch opening time

Saturday, 3 July
12:00
Monday, 5 July
08:30

Saturday, 3 July
12:00
Monday, 5 July
08:30

Saturday, 3 July
11:00
Monday, 5 July
08:30

Saturday, 3 July
12:00
Monday, 5 July
08:30
Customers still able to use credit cards at merchants’ point of purchase
Service open 24 hours
Service open 24 hours




Service hour during Friday, 2 July until Sunday, 4 July 2021
is 08:00 – 20:00
Service hour during Friday, 2 July until Sunday, 4 July 2021
is 08:00 – 20:00





Service Providers (Banking Agents)

Bill Payment
Service


  • Counter Service 7-11
  • Tesco Lotus


  • Big C
  • Thailand Post

Cash Deposit
Service

  • Counter Service 7-11

Other banks'
service channels

  • Other Bank transfer to Thanachart Bank
Service Closure
Time
Service Open
Time
Remark




Friday, 2 July
23:00
Saturday, 3 July
00:01
Normal operating hour
(No service before the merger)
Saturday, 3 July
00:01
New services for
loan/credit card payment under
TMBThanachart (ttb)




Friday, 2 July
23:00
Monday, 5 July
00:01





Saturday, 3 July
12:00 PM
Monday, 5 July
08:30 AM